Frequently Asked Questions

Everything you need to know about shopping with MAKU THE LABEL.

How long does shipping take?

Standard domestic orders typically arrive within 3-7 business days, while international shipping can take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Please visit our returns portal to initiate a request.

How do I care for my MAKU garments?

To maintain the quality of our fabrics, we recommend hand washing in cold water or using a gentle machine cycle. Always air dry and avoid direct sunlight.

Do you offer international shipping?

Yes, we ship worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment options like Afterpay and Klarna.

How can I track my order?

Once your order has shipped, you will receive an email containing a tracking number and a link to monitor your package's progress.